Refund Policy

At GameX Sphere, we aim to provide a smooth and reliable experience for every customer. Please read our refund policy carefully before making a purchase.

Eligibility for Refunds

Due to the digital nature of our products, refunds are only applicable under specific conditions.

Refunds for Non-Working Activations

If any game key or activation provided by us fails to activate properly, customers may be eligible for a proportionate refund based on the number/value of the affected games.

To qualify:

• The issue must be reported within 48 hours of purchase

• Valid proof/screenshots of the activation error must be provided

• The activation attempt must follow the instructions provided by us

After verification, we may:

• Replace the affected game/key, or

• Issue a partial refund proportional to the non-working item(s)

Non-Refundable Situations

Refunds will not be provided in the following cases:

• Change of mind after purchase

• Customer preference or dislike of any game included in the bundle

• Purchase made without reading the product description properly

• System incompatibility on the customer’s device

• Errors caused by incorrect activation steps performed by the customer

• Region/account restrictions clearly mentioned before purchase

• Claims made without sufficient proof

• Sharing, reselling, or misuse of provided keys/content

Digital Product Policy

All products sold are digital items delivered instantly or electronically. Once delivery/access has been provided, the order is considered fulfilled.

Chargebacks & Fraud

Unauthorized chargebacks or fraudulent payment disputes may result in:

• Permanent suspension from future purchases

• Blacklisting from our services

• Submission of relevant evidence to payment providers

Contact

For activation-related issues, contact our support team with:

• Order details

• Proof of purchase

• Screenshot/video of the issue

We usually respond within 24–48 hours.

By purchasing from GameX Sphere, you agree to this refund policy.