Shipping policy

Shipping & Delivery Policy

 

At GrowthX Academy, we primarily sell digital educational products including online courses, ebooks, and downloadable materials. This Shipping & Delivery Policy explains how access to our products is provided after purchase.

1. Digital Product Delivery

All products sold on our website are digital and delivered electronically.

After successful payment:

• Customers receive instant access to purchased courses via their account dashboard or email

• Downloadable materials are made available immediately or within a few minutes

• A confirmation email with access instructions is sent to the registered email address

2. Delivery Time

Digital delivery is typically instant. However, in rare cases, access may take up to 24 hours due to:

• Payment verification delays

• Technical maintenance

• Network or server issues

If access is not received within 24 hours, customers should contact support.

3. Incorrect Email or Account Information

Customers are responsible for providing accurate contact information at checkout.

GrowthX Academy is not responsible for delivery issues caused by incorrect email addresses or account details provided by the customer.

4. Physical Shipping

We currently do not ship physical products. All offerings are digital.

If physical products are introduced in the future, shipping terms will be updated accordingly.

5. Access Issues

If you experience problems accessing your purchase:

• Contact customer support with your order details

• Our team will assist in restoring access as quickly as possible